Onboarding Your Shopify Store with HeyBuddy Shop

Alex Dijkema
Guide
July 22, 2024

Welcome to our comprehensive guide on how to seamlessly integrate your Shopify store with our thriving pet product marketplace! If you're a pet product vendor looking to expand your reach and streamline your operations, you're in the right place. Our platform offers a unique opportunity for Shopify store owners to effortlessly connect their inventory with our marketplace, opening doors to a broader audience of pet enthusiasts while maintaining the convenience of managing orders directly through Shopify.

Three Key Touchpoints for Seamless Integration:

  • Shopify Sales Channel App: This app serves as the gateway to establishing integration between your Shopify store and our marketplace. By downloading and installing this app via the Shopify App Store, you create the necessary connection point to synchronize your product inventory and streamline order management.


  • Merchant Dashboard: Once connected via the Shopify Sales Channel App, you gain access to our Merchant Dashboard. Here, you can import your Shopify products, manage inventory, track performance metrics, view order history, and customize your storefront details. This dashboard serves as your control center for optimizing your presence within our marketplace.


  • Buyer Facing App within HeyBuddy Mobile App: The culmination of your efforts is seen in the Buyer Facing app within HeyBuddy. This app, nestled within our existing HeyBuddy ecosystem, provides pet owners with access to your products and storefront details. As part of our innovative pet care solution, HeyBuddy not only offers peace of mind through its QR code pet tag functionality but also serves as a gateway to a diverse pet product marketplace. Your products will instantly be available to pet owners across the world!


In this guide, we'll walk you through the step-by-step process of onboarding your store across these three touch points. Our goal is to empower you to maximize your sales potential and enhance your customer reach within the booming pet product industry.

Step-by-Step Onboarding Process:

Step 1:
Register an Account via the HeyBuddy Shop Merchant Dashboard

Begin your journey by registering an account and completing the Merchant Onboarding Application. The initial step of the application process will guide you to download the HeyBuddy Shop Sales Channel app from the Shopify App Store. Once installed, simply click "Connect Existing Account" to seamlessly return to the New User Application.

Step 2:
Submit the Merchant Onboarding Application

After submission, our team will diligently review your information and notify you of your store’s status within 24-48 hours. Should your application be declined, rest assured that we prioritize transparency and will provide clear feedback to help you address any issues promptly.

Step 3:
Billing and Payments

Upon approval, proceed to the Billing page to select your preferred monthly subscription fee, essential for listing your products on our bustling marketplace. Follow the prompts to accept the billing plan through the Shopify Sales Channel App. Once confirmed, gain access to the Merchant Dashboard, empowering you to import Shopify products, manage inventory, track performance metrics, view order history, and personalize your storefront details.

Step 4:
Get your Store Ready for Launch!

Prepare your store for its grand debut by completing essential tasks outlined on the Dashboard Overview page. Our comprehensive "To-Do" list ensures a smooth launch, including importing products and refining your storefront page. Verify that store information imported from Shopify is accurate, add your store logo and a captivating storefront banner image, and set up product categories to enhance visibility.

Need Assistance? We're Here to Help!

Should you require further guidance or have questions along the way, we're here to help. Don't hesitate to reach out to us, and we'll gladly schedule a call to provide personalized support and ensure your journey with HeyBuddy Shop is both seamless and successful.

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